Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee (The ACR Practitioner’s Guide Series)

Rising Above Office Conflict: A Light-Hearted Guide for the Heavy-Hearted Employee (The ACR Practitioner’s Guide Series)

A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Building on 20 years of workplace disputes, this book brings practical tools for resolving conflicts right into the employee's hands. With a humorous and engaging approach, this book is a guide for everyone frustrated at work. The goal is to understand what is happening and do something about it, before it begins to harm your mental health. The characters described are relatable, and the suggestions are described in a simple, easy-to-adopt plan. Why is conflict in every workplace? Because there are so many different types of people with different needs, and no idea how to work together. This book looks at what makes us unique: women, men, spiritual, political, etc. Clare Fowler provides a hilarious overview of 2 wonderful personalities and 18 difficult ones (Micromanager, Chatty Cathy, The Hulk, Inappropriate Ivan, etc.) and gives you strategies for dealing with them. Explaining common processes for resolving conflict, she provides a quick and ready guide for any employee hoping to manage conflict, rise above the fray, and move forward successfully with everyone they work with. She offers suggestions for preventing conflict from reoccurring. Worksheets and solutions explorers will help you to find an easy plan for rising above your office conflict. The Rosetta Stone for the workplace meets the Girlfriend's Guide: pithy prose, punchy examples, pragmatic advice - and with plenty of references to baked goods, Star Wars, Princess Diana, and even Mother Theresa playing video games and scarfing Cheetos. The voicing is relatable, like you and your BFF in your jammies, painting your nails, gabbing about everything on your mind . . . and sorting it all out together. Well researched, thoughtfully structured with "sticky" and repeated thematic tools, this is no fluff piece. It's versatile, offering depth and breadth - something for everyone, from the novice to the so-called expert. As a bonus, it will improve your vocabulary: if you don't know what katagelasticism or thanatosis means, you'll learn. Read to the end; you'll be rewarded with a yummy bonus (but don't skip to the end - that's cheating!) -- S. Lucia Kanter St. Amour, Attorney, Mediator, Author, VP of Board, UN Women, San Francisco A light hearted guide offering step-by-step advice that empowers readers to understand and overcome the conflicts they face at work. Clare Fowler , EdD, is the Executive vice-president at Mediate.com. She currently teaches workplace mediation at the University of Oregon School of Law and Pepperdine University. Dr. Fowler mediates and trains, focusing on workplace disputes.