Words Matter: How to communicate using everyday statements in more considerate and effective ways

Words Matter: How to communicate using everyday statements in more considerate and effective ways

What you say matters. Your words and the context you use them in should matter more than your tone or facial expression. In our world overcrowded with catchphrases, many are overused and misused. Most often, we misinterpret the real meaning behind the words because we become distracted by how the person looked or sounded when the words were spoken. It is not until later that we wish we had responded differently, or we had used the statement in a more considerate and effective way ourselves or not used it at all. Using examples from the last twenty years of growing up corporate, I break down seven overused statements to help you determine 1) how a statement might be misused, 2) the potential consequences of misuse, and 3) some ways to deal with those who might misuse it on you. The chapters are short and concise, saving you time and making it easy to keep this eBook handy on your device to reference when you need it. Chapter breakdown: One: "I need your guidance" Two: "Put yourself in my shoes" Three: "I need you to lean..." Four: "It helps me to talk things through" Five: "...work-life balance..." Six: "What's in it for me?" Seven: "Consider how someone could hear your words" There is more than one way to say each statement listed above. The meaning might be the same or different, depending on the context and the words used. The lessons learned can be applied to any form of the statement as well as to other statements not included in this book. Enjoy reading and begin, or continue, your journey to crafting your own voice!